Home Heat will always call you the day before your installation is due to be carried out; we will contact you to check that you have all the products on site and confirm our arrival times. The installation will normally be completed in one day although sometimes a second day will be required.

You will be advised of this when your survey is carried out. You will also have been advised of any furniture you are required to move to roll your carpet back away from the fireplace installation area on the day.